Privacy Policy
Last
updated February 26th, 2016
AutoMoves.ca TAKES YOUR
PRIVACY SERIOUSLY. Please read the following to learn more about
our privacy policy (“Privacy Policy”). This Privacy
Policy applies to the use of the Sites (as defined below), including
by both consumers and automotive industry professionals, including,
without limitation, auto transport companies, auto dealers, auto
salesmen and other non-consumer service professionals, are referred
to as “Professionals”). Professionals, consumers and
other persons using the Sites are individually and collectively
referred to as “you”, and AutoMoves.ca and its subsidiaries
and affiliates are referred to as, "Move", "we",
"us" and "our". We use the Sites to provide
you with information, resources, tools, products and services
specific to the auto transport industry and related markets, and
to provide you with information about us and our advertisers,
and our respective products and services.
The Move family of sites (the "Site(s)"), including,
but not limited to, AutoMoves.ca, AntiqueAutoTransport.ca, AntiqueCarShipping.ca,
LuxuryAutoTransport.ca, LuxuryCarShipping.ca and MotorcycleMovers.ca
are committed to implementing policies and procedures designed
to protect your privacy and security, in addition to providing
you with the best possible online experience. To that end, we
want you to understand what kinds of information we gather about
you, how this information is used and safeguarded, and how you
can control its use.
In
conjunction with this Privacy Policy, you should also review our
Terms of Use for a complete understanding of the rules governing
our Sites.
Click
here for information on Internet safety
and security the Office of the Privacy Commissioner of Canada.
This
privacy policy covers the following issues:
• What information is collected from
me?
o Information You Give Us
o Automatic Collection of Information
o Information from Cookies
• Information Sharing Disclosure -
How is my information used and shared?
o Personal Information
o Non-personal Information
• How can I access and change my information?
• How is my information protected?
• Scope of This Privacy Policy:
Outside Links
• Effective Date and Modifications
• Contacting Us
What information is collected from me?
Information
You Give Us:Information collected from you will vary, depending
on how you use the Sites and what information you may choose to
provide to us (whether through email or otherwise). It's possible
to browse most sections of the Sites without submitting any personally
identifiable information. Personally identifiable information
(“Personal Information”) means individually identifiable
information about you that we collect online, including but not
limited to, your full name, a user name and password, email address,
phone number, physical address, or, for certain products or services,
your social security number, or financial information, and for
certain e-commerce transactions your credit card information.
If you choose to take advantage of some of our products and/or
services, or to access certain of our tools or Site functionality,
you may be asked to provide Personal Information. Certain Professionals
may also be requested to provide your license or MLS ID#. Whenever
we ask for Personal Information, we strive to provide a link to
this Privacy Policy to help you understand how your Personal Information
will be used before you decide whether to disclose it. You can
choose not to provide us with Personal Information, but then you
may not be able to fully take advantage of certain features of
our Sites and we may not be able to provide you with certain requested
information, products and/or services.
Automatic
Collection of Information: Like many Web sites
on the Internet, we automatically track certain information about
you as you visit and use our Sites to help us to better understand
how the Sites are used and how we can enhance your overall experience
on each Site. This information may include your computer’s
Internet Protocol address, the URLs and Site pages you’ve
visited, the number of times you visit each Site page, what downloads
and/or search queries you have made, how long you spent on particular
sections of each Site and on each Site generally, and your browser
type. This automatically gathered data includes information provided
through the use of "cookies" (which is described in
more detail below).
Information
from Cookies: Cookies are small files that we
send to and store on your computer so that we can recognize it
as a unique machine the next time you visit the Sites. You are
always free to decline any cookies we use if your browser permits.
Some of our advertisers and third-party service providers may
also utilize their own cookies. Several of them may be part of
the Network Advertising Initiative's ("NAI") Self Regulatory
Principles Governing Online Preference Marketing. To opt out of
the NAI's Online Preference Marketing, click here. In addition,
we and our service providers sometimes use "clear GIFs"
in connection with cookies and other website functions. Clear
GIFs perform administrative functions without detracting from
your online experience. They may be used to perform statistical
and administrative tasks including measuring site and page traffic,
verifying advertising avenues and positioning images on the web.
Clear GIFs do not collect Personal Information.
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Information
Sharing Disclosure - How is my information used and shared?
The use of your information depends on the context in which it
is collected. Therefore, pay special attention to the categories
below that relate to the features of the Sites that you wish to
utilize.
Personal
Information
We may share the Personal Information we collect from you only
with your consent or under the following circumstances:
User-Requested
Services and Information: Certain products or
services on our Sites may seek Personal Information from you,
which may be used in the following ways:
• For products and services provided by the Sites, the information
you submit is used by us to provide the information, product or
service you've requested. We may also share this information with
others, but only to the extent necessary to fulfill your request
or to facilitate your use of their services. In addition, we may
use any registration information that you submit as set forth
in the “Registration Information” section below.
• We may use other companies and individuals to perform
supporting functions for the various tools, functionality, products
and services offered through our Sites on our behalf. These service
providers will not be permitted to use the information collected
from you for any other purpose other than performing the support
functions for Move.
• For products and services offered to you jointly by us
and a third party, your Personal Information may be shared with
or independently gathered by the third party. In these situations,
Move will only use your Personal Information as outlined in this
Privacy Policy, but the third party may use the information in
different ways. You can tell when a product or service is offered
by a third party, because a page of the Sites will be "co-branded"
and will display the third party's logo and/or name along with
our own, or you will be linked to the third party's site to complete
the transaction. Please be aware that each company we do business
with has its own policies regarding the use and protection of
your information that may differ from those outlined in this Privacy
Policy.
User-Initiated
Communication: From time to time, portions of
the Sites may enable you to send email to us or to third parties
and to participate in public bulletin boards and discussion groups.
All postings to public bulletin boards and discussion groups become
our property. Whenever you choose to initiate these kinds of communication
with us, or anyone else, you may be contacted in return. Also,
remember that our bulletin boards and discussion groups are open
to the public, and therefore, your postings can be seen by anyone
and are not protected by us or any other entity. Please use your
own discretion when deciding what to post and whom to contact.
We reserve the right, in our sole discretion, to edit or delete
inappropriate postings from our bulletin boards and discussion
groups. This reservation of rights shall not under any circumstances
obligate us to conduct such edits or deletions, nor shall it cause
us to be liable for any such edits or deletions.
Referrals:
If you participate in any referral service we may offer:
• Consumers: We use the information you submit to determine
which of our participating professional(s) may be able to serve
your needs. We may then forward your information, which may include
Personal Information, contained on our sign-up form to certain
professional(s), who may then contact you.
• Professionals: You may receive information from consumers
seeking your products or services, including, without limitation,
their Personal Information. Because protecting consumer privacy
is important, we require that you treat data received from Move
consumers as if it was still on the Sites and in accordance with
this Privacy Policy. You may only use the information sent to
you via our Sites for the purposes of providing products and/or
services to the consumer. We require that you otherwise not share,
use or transmit this information to or with any third party without
the consumer’s consent.
Protection
of rights: We will release Personal Information
if we believe that such action is appropriate to: (1) comply with
legal process, (2) enforce the Terms of Use Agreement for the
applicable Site, or (3) identify, contact or bring legal action
against persons or entities who are or we believe will cause injury
to us or a third party, or (4) otherwise protect the rights, property
or personal safety of Move, its employees, Site users or others.
Asset
transfers: We continue to develop our business
and in doing so might choose to buy or sell other businesses or
assets. Personal Information is generally one of the transferred
assets acquired or transferred in such transactions.
Registration
Information: The Personal
Information you provide when you become a registered user or customer
of one of the Sites is used primarily to help us customize your
online experience, increase the convenience of accessing new tools,
products and services, and, if applicable, provide the products
and/or services you purchase or request. This Personal Information
may also be shared among the Sites to make your use of the Sites
more convenient by, for example, limiting the number of times
you have to register with us. Your email address serves as a unique
identifier in our record system, and together with your password
is designed to prevent unauthorized access to any information
you choose to store on the Sites. The data you give us about your
personal preferences and demographics (e.g., your age, postal
code, occupation or the like) may be used to help us offer content,
advertisements, products, and services that we believe will be
of interest to you. In addition, we may share this information,
in aggregate form, with our current and potential advertisers
so that they can present advertisements more effectively. If you
forget your password for any registered area of the Sites, we
have an automated password recovery system, which can be accessed
by clicking on the "Forgot Password?" link on the sign-in
page.
• Unless you specify that you'd prefer not to hear from
us, we may use the email address you provide at the time of registration
to contact you for promotional or other purposes. You may have
these communications terminated at any time by opting out through
your member profile on the applicable Site, or by clicking on
any “unsubscribe” link contained in a promotional
email. Please be aware that opting out on one of our Sites, does
not opt you out from any of our other Sites. If you would like
to request to opt out with respect to all of the Sites please
email privacy[at] AutoMoves.ca
with your requests.
• Professionals. Personal Information provided to us from
your trade association is not shared with third parties, unless
you authorize it directly. We may offer a newsletter to keep you
abreast of the products and services on the Sites or other professional
products and services. Information such as your license number
or personal financial information will not be shared with third
parties except to complete a transaction or as provided in the
paragraphs above. Additionally, information provided by you for
the purposes of offering your products and services to others
via one or more of the Sites will be shared with others, including
consumers accessing one or more of the Sites. To the extent such
information is necessary to offer such products and services it
will be posted on the applicable Site(s). This may include, without
limitation, your full name, email address, license number, state
of license, address, phone number, graphic images and any other
data intended to help consumers identify or contact you and for
your products and services.
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Non-personal
Information
Automatically Gathered Information:Information that is automatically
gathered, including through the use of cookies, may be shared
among the Sites and in aggregate form with other third parties,
including listing providers, and advertisers, so that we may better
understand how the Sites are used and to enhance your overall
experience on the Sites. When such data is aggregated, all Personal
Information is eliminated.
Children’s
Privacy: Our Sites are general audience Web sites.
If you are under the age of 13 you should not register or provide
information on our Sites. We do not collect Personal Information
from any person we actually know is a child under the age of 13.
If you have knowledge that a child under the age of 13 has submitted
Personal Information to us, please email
privacy[at]automoves.ca
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How
can I access and change my information?
To view, edit or delete the Personal Information you submitted
on the Sites during registration, the purchase of a product or
service, or elsewhere as described above:
• Consumers: Follow the instructions found
in the "My Profile" or "Edit Your Profile"
area of the Site(s) where you registered or submitted Personal
Information. If you would like us to no longer use or share with
our affiliates, partners or other service providers, your Personal
Information we may gather from you to market information to you,
please send a request to privacy[at]automoves.ca
• Professionals: You may edit your information
by returning to the area of the Site where you registered and
modifying the information there, or by emailing our Customer Care
Center at info[at]automoves.ca.
By contacting Customer Care to make such changes, you expressly
authorize Customer Care to access your data for the purposes of
completing your requested edits, modifications and/or deletions.
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How
is my information protected?
Whenever Personal Information about you is stored on our computers,
that information is password-protected from unauthorized access
or use. In addition, this information is kept on servers that
are located behind a firewall. Since your financial information
and certain other Personal Information (i.e., your social security
number) is especially sensitive, we take special care to keep
it secure. We will only electronically transmit or ask for this
information over secure Internet connections using SSL (Secure
Sockets Layer) encryption, the currently accepted standard for
online security, and security keys. In addition, we require password
authentication from any third parties you have authorized to receive
this information. Finally, to the extent that we may ask for your
social security number, credit card number or financial information,
these will be stored on secure designated servers where access
is limited to individuals in departments charged with using such
information only in connection with processing your orders for
products and services purchased; provided, however, that those
orders processed by our partners, marketing allies and service
providers that provide the service or product requested may store
such information on their servers which are governed by such third
party’s privacy policy and security procedures.
Of
course, we appreciate your help in safeguarding the integrity
of your own and others' privacy. We hope you'll use common sense
whenever you disclose Personal Information over the Internet.
Just as importantly, we encourage you to let us know immediately
if you suspect that the information you share with us is being
used in any way contrary to this Privacy Policy. Finally, unfortunately
no data transmission over the Internet or the storage of information
on servers can be guaranteed to be 100% secure and while we strive
to protect your personal information, as described herein, we
cannot guarantee or warrant its complete security. To contact
us, please send an email to: privacy[at]automoves.ca
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Scope
of This Privacy Policy: Outside Links
Be aware that our Sites link to other Web sites that may collect
personally identifiable information about you. This Privacy Policy
only applies to the Sites, and we are not responsible for the
privacy practices or the content for any linked Web sites. You
should refer to the privacy policies and statements of other Web
sites or contact the respective Webmasters of those Web sites
to obtain information regarding their information collection,
use and disclosure policies.
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Effective
Date and Modifications
This Privacy Policy is effective as of the date first written
above and may be updated and modified from time to time by us
in our sole discretion. If we choose to update or modify this
Privacy Policy, such updated or modified policy shall become effective
five (5) business days after its posting on the applicable Site(s).
Accordingly, we encourage you to periodically review this Privacy
Policy and the Sites in order to keep apprised of our current
privacy practices. If you do not agree to any provision of this
Privacy Policy, or any update or modification thereto, please
do not use the Sites.
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Contacting
Us
If you
have concerns about this Privacy Policy or our privacy practices
in general, contact us at:
Privacy Administrator
Legal Department
AutoMoves.ca
Email: privacy[at]automoves.ca
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